Memberships

FAQ's

How do my rolling credits work?

Any additional remaining credits at the end of your seasonal membership OR at cancellation are non-refundable and not transferable to any other person.

Credits are designed to roll from month to month. It is the member's responsibility to use all credits before the end of their membership.

What are the different Enrollment Periods?

Membership Enrollment Periods:

VIP Annual Membership: Year Round, Open Enrollment

3-Month Seasonal Membership: This membership has year round, open enrollment.
For example: You sign-up mid February in the middle of our Winter Preseason Group Training Program. Your Membership will cover you for the last couple of weeks of Winter Group Training and then carry over through March through Mid May (our Spring Semi-Private Group Training Program).

3-Month Seasonal Lite and Virginia Beach Membership: LIMITED Enrollment Period

Winter Enrollment Period: November 15th-December 2nd

Spring Enrollment Period: May 15th-June 1st

Can my membership be shared with siblings?

Yes! However, membership will be limited to ONLY related siblings U9-U19 living in the same household.

How does the 1on1 discount work?

Depending on the plan you have choosen will determine the 1on1 discount you will have.

All RGA 1on1 training sessions are $100.00 per session for 1 hour.
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The following plans offer discounted 1on1 training sessions at these rates:
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VIP Membership: $85.00 total ($15 off)
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3-mos Seasonal Membership: $90.00 total ($10 off)

When is my billing date?

Your billing date automatically reoccurs 30-days from your sign-up date if you are on the monthly membership.

If your billing date falls on the 29th, 30th, or 31st in a month that does not have that date you will be billed on the 1st instead.

How do I manage my subscription?

Through our online booking app VAGARO. To access your account click BOOK NOW in the top upper right-hand corner of this page. You will be redirected to our online booking app. Log in > click 'Manage Packages/Memberships.

How old do I have to be to sign-up?

Due to being a binding agreement you have to be a minimum age of 18 years old to sign-up. We recommend that if you are under the age of 18 that you ask your parent or legal guardian to sign you up.

How do I cancel my membership?

The 3 Month Seasonal Membership, Seasonal Lite Membership, and Va Beach Membership are a 3-month Committment.

The VIP Annual Membership requires a 30-day written electronic notice to cancel your membership. You can your written cancellation at: info@richmondgoalkeepingacademy.com.

What if we are unable to come due to testing positive for COVID or coming in close contact with someone who is?

We require you email us as soon as possible. We will need a positive COVID test document to attach to your file.

Per our RGA COVID Guidelines if you test positive, are showing symptoms or come in contact with some who is showing symptoms or tested positive themselves we require that you quarantine and not attend any RGA training and/or events for a minimum of 14-days.

Please email us at info@richmondgoalkeepingacademy.com. If this does occur we will roll your credits to the following month with a 45-day expiration.

What if my goalkeeper gets injured or is sick?

If a goalkeeper has a short-term illness (ie-stomach flu or 24-hour virus) credits will roll to the following month. Depending on the membership that you're on you will need to use all remaining credits before your membership ends.

If a goalkeeper suffers an injury that is medically requiring them to not participate per doctor's orders we require that the parent email us the doctors note at info@richmondgoalkeepingacademy.com.

If this does occur we will pause payments after receiving a doctor's note and we will roll your credits to the following month after they return with a 45-day expiration. In extreme circumstances you can cancel your membership and be credited the remaining sessions for future return to play. Doctors note will be required and written notice.

What happens to payments after you return from Injury: Automatic Payments will resume when GKs are cleared to return to play.

What is our Declined Payment Policy?

If a member's card declines payment more that two times in one 12-month calendar cycle, the member will be billed by electronic invoice a $25.00 maintenance fee. The payment is due within 7-days of being invoiced electronically.

If payment has not been received by the member the membership will be terminated and the member will be billed a $150.00 early cancellation fee.

In addition to the cancellation fee, the member will not be allowed to rejoin the membership plan for 12 months.

What is our cancellation Policy?

Cancellation Policy:
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How to Cancel your Membership: In order to cancel your membership you must email written notice to Richmond Goalkeeping Academy 30-days in advanced of my next billing date and/or provide a doctors note for my goalkeeper stating that they cannot participate in sports for more than 30-days. Emails can be sent to info@richmondgoalkeepingacademy.com.

Early Cancelation Penalty and Policies: If you decide to cancel your membership with less than a 30-day written notice of your next billing date you will be billed a $150 cancellation fee and lose all remaining credits. This will be electronically invoiced by RGA.

Additionally, if you cancel within less than 30-days of your next billing date you will not be allowed to rejoin the membership program for 12- months.

Your additional remaining credits are non-refundable and not transferable to any other person.

RICHMOND
GOALKEEPING
ACADEMY

Memberships

Your Membership Includes

enrollment periods

vip Annual

3-Month Seasonal

Seasonal LITE & VB Seasonal

How to sign UP

Membership plans

FAQ's